Effective Date: October 1, 2025

This Privacy Policy explains how Goering Hardware Co. (Goering Home Services) ("Company," "we," "us," or "our"), a Kansas C-Corporation located at 104 N Christian Ave, Moundridge, KS 67107, collects, uses, protects, and discloses your information when you visit our website at www.GoeringHomeServices.com (the "Website") or otherwise engage with us.

Scope: This policy is designed for our customers located within the State of Kansas and reflects our operational scope as a Kansas-only business. By using the Website, you consent to the data practices described in this policy.

We collect information that identifies, relates to, or is reasonably capable of being associated with a particular consumer or household ("Personal Data").

We collect Personal Data that you voluntarily provide to us when you:

• Contact Us/Request a Service: Your name, email address, phone number, physical address (for service calls/delivery), and the contents of any message or inquiry you send to us through contact forms, email, or calls.
• Place an Order/Purchase: Your name, billing address, shipping address, email address, phone number, and payment information (processed securely by a third-party payment processor like Stripe or PayPal).
• Sign Up for a Newsletter: Your email address and, optionally, your name.

When you visit our Website, we automatically collect certain information about your device and your activity on the site:

• Usage Data: Information about how you use the Website, such as the pages you view, the time spent on those pages, and the sequence of your visit.
• Technical Data: Your Internet Protocol (IP) address, browser type and version, operating system, and device type.
• Tracking Technologies (Cookies): We use cookies to improve your user experience, maintain shopping cart contents, and analyze site traffic. (See Section 5 for details).

We use the Personal Data we collect for the following business purposes:

• To Provide Services and Process Transactions: To fulfill your hardware orders, schedule home services, process payments, and manage your account.
• To Respond to Inquiries: To provide customer support and respond to your questions or service requests.
• For Marketing and Promotion: To send you updates, special offers, and promotional materials related to Goering Hardware or Goering Home Services.
• To Improve Our Business: To analyze customer preferences, improve our inventory, optimize service scheduling, and enhance our Website's functionality.
• For Security and Compliance: To protect the security and integrity of our Website and business, prevent fraudulent activities, and comply with Kansas state and U.S. federal law.

We are a local Kansas business and do not sell your Personal Data. We only share your Personal Data with third parties when necessary to run our business or comply with law.

• Service Providers: We share necessary information with trusted third-party companies that help us run our business, such as:
  
  • Payment Processors (to securely handle payments).
  • Shipping/Delivery Companies (to deliver goods or dispatch service technicians).
  • Website Hosting and Analytics Providers (to monitor site performance).
  • Email Marketing Services (to send newsletters).
• Legal Requirements: We will disclose your Personal Data if required by law, such as in response to a subpoena or court order, or to protect the rights, property, or safety of Goering Hardware Co., our employees, or the public.
• Business Transfers: If Goering Hardware Co. is involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred to the new entity.

We take reasonable technical and organizational steps to protect the security of any Personal Data we process. We use industry-standard security measures, like encryption, for sensitive data.

We will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax or legal purposes).

We use cookies—small data files placed on your device—to help our Website function efficiently.

• Necessary Cookies: These are required for the basic operation of the Website (e.g., ensuring secure logins and keeping items in your shopping cart).
• Analytics/Functional Cookies: These allow us to recognize and count the number of visitors and see how they move around the Website. This helps us improve the way our Website works.

You can manage your cookie preferences through your web browser settings. Note that disabling cookies may affect the functionality of the Website.

As our customer, you have control over your data:

• Opt-out of Marketing: You can choose to stop receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of the email.
• Access and Correction: You may contact us to request access to the Personal Data we hold about you or request that we correct any inaccuracies.
• Deletion: You may request the deletion of your Personal Data, and we will comply, subject to legal exceptions (such as retaining records for transactional or legal compliance purposes).

To exercise any of these rights, please contact us using the information in Section 8.

Our Website is intended for a general audience and is not directed to individuals under the age of 13. We do not knowingly collect Personal Data from children under 13. If you believe your child has provided us with Personal Data, please contact us immediately.

If you have questions, comments, or concerns about this policy, or if you would like to exercise your privacy rights, please contact us at:

Goering Hardware Co. (Goering Home Services) Attn: Privacy Officer Email: Info@GoeringHomeServices.com Phone: 620-345-2143 Mail: 104 N Christian Ave, Moundridge, KS 67107